Online/Internet Banking: Ten Do’s and Don’ts

Posted: May 22, 2011 in All Categories, Home Tech, Tech Society, Web Services

Most internet frauds result from poor customer awareness. The biggest concern for online customers is the possible theft of their online credentials, especially those relating to net banking. This often happens without the customers’ knowledge, enabling fraudsters to steal money from their accounts in a recurring manner. Here in simple words I have put on how you can guard against them.


Make sure site is safe

Before keying in sensitive information, ensure the site is running in a secure mode by looking for the padlock symbol at the bottom of the browser. Give your user id and password only at the authenticated login page

Strong password

Make net banking passwords difficult to guess, change them regularly. Also, never share them with anyone, meaning just anyone. Your Password should include a good combination of numbers, Letters and special characters.

Virus scanning

Scan email attachments for viruses before opening them. When unsure about the source of an attachment, delete it. Everyone should install a good anti-virus system on their PCs like Avast, AVG or Symantec and ensure that it is updated regularly. Also avoid downloading programs from unknown sources. Some sources may have hidden forms of spyware or viruses that could compromise the security of your computer.

Never share your CVV no.

Don’t share your password or CVV details orally with banks. Bank never asks for confidential information like user ID, password, credit card number, CVV, etc, via mail, SMS or bank initiated phone calls.

Make sure it is Bank site

Don’t access bank website from a link provided in an email from any source. Instead, type the address of the bank website in the address bar of browser to access the bank account. Don’t click on any link provided in emails, they may redirect users to a fake/phishing site.

No paper work

Never note down user ID, password on piece of paper, documents or phones for easy retrieval, on any place that is easily or not easily accessible to anyone even your family members.

Say no to password reminders

Everyone should also never use the ‘remember password’ feature provided by browsers to save their net banking passwords. This is how many hackers catch in.

No Net banking from cyber cafes

Don’t access Net banking from cyber cafes. If you have to, use the virtual key board to key in details and ensure you log out of the system once you are done. Do not use shared computers for Net Banking.

Clear your browser’s cache

Clear your browser’s cache and history after each session so that your account information is removed, especially if you have used a shared computer to access Internet.

Take Care to Log Off

Finally Log Off from online Bank Account every time after you complete your online banking session. Do not close your browser.

Hope this helps, if you have a tip to share or a suggestion leave it in the comment section of this post.

  1. […] Read more: Online/Internet Banking: Ten D&#959's &#1072nd Don'ts « Ravi Kanth L – Tech … […]

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